Information Retrieval (IR) remains an active, fast-paced area of research. However, most advances in IR have predominantly benefited the so-called “classical” users, e.g., English-speaking adults. We envision IR4U2as a forum to spotlight efforts that, while sparse, consider diverse, and often understudied, user groups when designing, developing, assessing, and deploying the IR technologies that directly impact them. The key objectives for IR4U2 are: (1) raise awareness about ongoing efforts focused on IR technologies designed for and used by often understudied user groups, (2) identify challenges and open issues impacting this area of research, (3) ignite discussions to identify common frameworks for future research, and (4) enable cross-fertilization and community-building by sharing lessons learned from research catering to different audiences by researchers and (industry) practitioners across various disciplines.

An essential characteristic for unbiased and diligent information-seeking that can enable informed opinion formation and decision-making is intellectual humility (IH), the awareness of the limitations of one's knowledge and opinions. While researchers have recognized the potential to boost IH in individuals, the effect of such interventions on their search behavior, along with the broader significance of IH in the context of web search on debated topics remains unexplored. In this paper, we present the results of a preregistered user study (N = 299) that we conducted to (1) test the effect of three interventions that boost self-reported IH on opinionated individuals' search behavior and (2) explore the role of IH in the search process of opinionated individuals more broadly. IH-boosting interventions did not affect search behavior; we attribute this to the high familiarity of the search environment, prompting searchers to default to their usual search behavior. Still, explorations of the role of IH in the search process indicate that IH and IH-related search intentions should be considered as relevant factors in the pursuit of supporting unbiased and diligent search on debated topics. Based on our exploratory findings, we argue that future research should investigate interventions that are more directly integrated into the search process, as well as such that combine boosting IH with encouraging searchers to approach the search task in an IH-driven way and promoting transparency for appropriate reliance on the search system and ranking.

In this work, we reason how focusing on Information Retrieval (IR) for children and involving them in participatory studies would benefit the IR community. The Child Computer Interaction (CCI) community has embraced the child as a protagonist as their main philosophy, regarding children as informants, co-designers, and evaluators, not just users. Leveraging prior literature, we posit that putting children in the centre of the IR world and giving them an active role could enable the IR community to break free from the preexisting bias derived from interpretations inferred from past use by adult users and the still dominant system-oriented approach. This shift would allow researchers to revisit complex foundational concepts that greatly influence the use of IR tools as part of socio-technical systems in different domains. In doing so, IR practitioners could provide more inclusive, and supportive information access experiences to children and other understudied user groups alike in different contexts.

Information Retrieval (IR) systems have a wide range of impacts on consumers. We offer maps to help identify goals IR systems could—or should—strive for, and guide the process of scoping how to gauge a wide range of consumer-side impacts and the possible interventions needed to address these effects. Grounded in prior work on scoping algorithmic impact efforts, our goal is to promote and facilitate research that (1) is grounded in impacts on information consumers, contextualizing these impacts in the broader landscape of positive and negative consumer experience; (2) takes a broad view of the possible means of changing or improving that impact, including non-technical interventions; and (3) uses operationalizations and strategies that are well-matched to the technical, social, ethical, legal, and other dimensions of the specific problem in question.

With this paper, we delve into the problem of misinformation propagation in the video recommendation domain, focusing on top-N recommendation algorithms (RAs). We evaluate a broad spectrum of RAs to probe their ability to minimize misinformation recommendations while optimizing the RAs for overall performance. The results of an empirical exploration conducted using a suite of Top-N RAs and a video recommendation dataset [1] show that certain RAs excel in both performance and misinformation handling, while others struggle in mitigating misinformation. Our findings emphasize the potential of neighbourhood-based, neural, and other advanced collaborative filtering (CF) approaches in combating misinformation and contributing to more responsible recommender systems. Inspired by our findings, we propose investigating hybrid RAs and exploring specific features influencing misinformation recommendations, to further enhance the understanding and effectiveness of mitigating misinformation in recommendation systems.

In this work, we discuss the findings emerging from co-design sessions between children ages 6 to 11 and adults, which were conducted to advance knowledge on how to best support children using well-known search tools for online information discovery. Specifically, we argue that by leveraging scaffolding, gamification techniques, and design choices via an application, it is possible to enhance children's habits related to query formulation. Outcomes from this preliminary exploration reveal that gameplay incentives (e.g. levels, points, and other incentives like customization) are needed and effective in motivating further interaction with the application, which in turn leads to further utilization of the scaffolding needed to positively impact query formulation.

When using web search engines to conduct inquiries on debated topics, searchers' interactions with search results are commonly affected by a combination of searcher and system biases. While prior work has mainly investigated these biases in isolation, there is a lack of a comprehensive understanding of web search on debated topics. Addressing this gap, we conducted an exploratory user study (N = 255), aimed at advancing the understanding of the intricate searcher-system interplay. Particularly, we investigated the relations between (i) search system exposure, searchers' attitude strength, prior knowledge, and receptiveness to opposing views, (ii) search interactions, and (iii) post-search epistemic states. We observed that search interaction was shaped by search system exposure, attitude strength, and prior knowledge, and that attitude change was influenced by the level of confirmation bias and initial attitude strength, but not search system exposure. Insights from this work suggest the need to adapt interventions that mitigate the risks of searcher and system bias to searchers' nuanced pre-search epistemic states. They further emphasize the threat of customizing the search ranking to enhance user satisfaction in the context of debated topics to responsible opinion formation.

We discuss the foundation of a collaborative effort to explore AI's role in supporting (teachers and) children in their learning experiences. We integrate principles of educational psychology, AI, and HCI, and align with best practices in education while undertaking a human-centered focus on design and development that puts the student at the centre and keeps the expert-in-the-loop. Initially, we study assessment items - questions or tasks tied to a learning target. These items vary in complexity, serve as indicators of students' grasp of specific concepts and spotlight areas where support may be needed. This preliminary analysis will help us outline a framework to guide the design and evaluation of AI technology for K-12 education. Such a framework would ensure that assessment item generation technology goes beyond the current one-dimensional approach by incorporating multifaceted, adaptable perspectives that consider the variegated landscape of learners' needs, subject matter complexities, and pedagogical goals.

Children often interact with search engines within a classroom context to complete assignments or discover new information. To successfully identify relevant resources among those presented on a search engine results page (SERP), users must first be able to comprehend the text included in SERP snippets. While this task may be straightforward for an adult user, children may encounter obstacles in terms of readability and comprehension when attempting to navigate a SERP. Previous research has demonstrated the positive impact of including visual cues on a SERP as relevance signals to guide children toward appropriate resources. In this work, we explore the effect of supplying visual cues related to readability and text difficulty on children's (ages 6-12) navigation of a SERP. Using quantitative data collected from user-interface interactions and qualitative data gathered from participant interviews, we analyze the impact of these visual cues on children's selection of results on a SERP when carrying out information discovery tasks.

Current approaches in automatic readability assessment have found success with the use of large language models and transformer architectures. These techniques lead to accuracy improvement, but they do not offer the interpretability that is uniquely required by the audience most often employing readability assessment tools: teachers and educators. Recent work that employs more traditional machine learning methods has highlighted the linguistic importance of considering semantic and syntactic characteristics of text in readability assessment by utilizing handcrafted feature sets. Research in Education suggests that, in addition to semantics and syntax, phonetic and orthographic instruction are necessary for children to progress through the stages of reading and spelling development; children must first learn to decode the letters and symbols on a page to recognize words and phonemes and their connection to speech sounds. Here, we incorporate this word-level phonemic decoding process into readability assessment by crafting a phonetically-based feature set for grade-level classification for English. Our resulting feature set shows comparable performance to much larger, semantically- and syntactically-based feature sets, supporting the linguistic value of orthographic and phonetic considerations in readability assessment.

Large Language Models (LLMs) are expected to significantly impact various socio-technical systems, offering transformative possibilities for improved interaction between humans and technology. However, their integration poses complex challenges due to the intricate interplay between societal structures, human behaviour, and technological innovation. This research explores these multifaceted challenges, emphasising the need for a human-centered approach in integrating LLMs to ensure that technological advancements are aligned with ethical standards and societal needs. Utilizing a structured methodology comprising a workshop, literature analysis, and expert collaborations, the study uses a multi-dimensional human-centered AI framework to guide the responsible integration of LLMs. Key insights include the importance of inclusive data, considering unintended consequences, maintaining privacy, and respecting intellectual property rights. The paper identifies and advocates for principles like human-in-the-loop, continuous longitudinal studies, proactive awareness campaigns, and regular audits to develop LLMs that are ethically sound, adaptable, and effectively integrated into various socio-technical systems, thus addressing user needs and broader societal impacts. The paper also underlines the importance of collaboration among academia, industry, and policymakers to develop LLMs that are ethically aligned, socially beneficial, and adaptable to future societal needs. The findings offer valuable insights into the strategic integration of LLMs, advocating for a broader research perspective beyond industrial motivations to fully understand and leverage LLMs in socio-technical landscapes.

In this work, we present the results of a preliminary exploration aiming to understand whether the use of ChatGPT in an educational context can be an asset to meet the specific needs of the students. In particular, we focus on the possibility of adapting the responses to online inquiries related to the primary school curriculum to meet the expectations of readers with different literacy levels. The analysis of feedback elicited from children (9- to 10-year-olds) in three 4th grade classrooms indicates that ChatGPT can adapt its responses to the 4th grade level. However, it still needs improvement to reach the right level of readability. Outcomes from this work can inspire future research directions involving technologies like ChatGPT to adapt learning paths to suit a broad range of students with varied cognitive skills. The potential of such tools to support teachers in their effort to adapt to individual learning needs is still to be fully exploited.

In this vision paper, we spotlight children as often underserved users in the digital ecosystem. With online search as a use case, we discuss the need for a multi-perspective approach to designing interactive interfaces and technologies that can enable information access systems to better respond to children's requirements while respecting the cultural and social norms impacting their upbringing.

Focused on children and the learning context, we argue for the importance of designing artificial intelligence (AI) technologies that take a holistic view of their target users. Rather than prioritize system performance, these smart technologies can be tuned to assist users throughout the task completion process. We argue that considering children's diverse cultural, social, and emotional backgrounds is critical to pursuing inclusive and adaptive technologies that foster children's personalised learning and development.

The aim of this work is to explore common traits preferred across different age groups of children to identify the appeal of book covers. By analyzing visual attributes, visible objects, and implied stories inferred from the covers, we can gain insights into the elements that are most attractive to children up to 18 years old. These findings can then contribute towards advancing personalization for recommender systems for children through new means that do not rely on historical data, seldom available for this user group.

Informed by existing literature, in addition to lessons learned from ongoing research work pertaining to online information seeking, in this contribution, we discuss our view of how information pollution affects a critical yet understudied user group: children. We first highlight the need to take into account the unique characteristics of children’s search context, which can be defined in terms of various factors, from children’s age, abilities, skills, and cognitive development to the fuzzy line separating learning and fun. We then describe the importance of good design in assisting children in the different roles they play as searchers so that they can recognize and distinguish harmful and helpful content. Lastly, we discuss guidelines for effectively engaging teachers, parents, and children in the design, introduction, and use of search tools to support young users not only in accessing the information available online but also taking advantage of and learning safely from it. The focus on children not only helps us move forward to help a target group but, more importantly, it is a great starting point for further investigating a broad range of information pollution issues.