Responsible Opinion Formation on Debated Topics in Web Search

Conference paper (2024)

Authors

A. Rieger Web Information Systems - EEMCS
Nicolas Mattis Vrije Universiteit Amsterdam
David Maxwell Booking.com B.V
David Elsweiler Universität Regensburg
Ujwal Gadiraju Web Information Systems - EEMCS
Dana McKay Royal Melbourne Institute of Technology University
A. Bozzon Human-Centred Artificial Intelligence - IDE
M.S. Pera Web Information Systems - EEMCS
Research Group
Web Information Systems (EEMCS) (TU Delft)
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Published Date

2024

Language

English

Reuse Rights

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Faculty

Electrical Engineering, Mathematics and Computer Science

Department

Software Technology

Research Group

Web Information Systems

Abstract

Web search has evolved into a platform people rely on for opinion formation on debated topics. Yet, pursuing this search intent can carry serious consequences for individuals and society and involves a high risk of biases. We argue that web search can and should empower users to form opinions responsibly and that the information retrieval community is uniquely positioned to lead interdisciplinary efforts to this end. Building on digital humanism---a perspective focused on shaping technology to align with human values and needs---and through an extensive interdisciplinary literature review, we identify challenges and research opportunities that focus on the searcher, search engine, and their complex interplay. We outline a research agenda that provides a foundation for research efforts toward addressing these challenges.

Files

978-3-031-56066-8_32.pdf
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- Embargo expired in 16-09-2024
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