There is a call for more use of future-oriented design methods like speculative de-sign in developing policies. While these methods offer potential benefits in helping future-proof policies, they also run the risk of solidifying existing structures of pow-er if not applied critically. In this paper, we describe a case study examining smart doorbells in Amsterdam, where we created a speculative design exhibition grounded in feminist theory in order to challenge the existing power structures in the public domain. We then discuss the insights from our design process and the reaction the exhibition received in light of how feminist theory can help ensure a critical application of future-oriented design methods in policy design.@en

Using HRI theory to inform robot development is an important, but difficult, endeavor. This paper explores the relationship between HRI theory and HRI practice through a design project on the development of design guidelines for human-robot communication together with a dairy farming robot manufacturer. The design guidelines, a type of intermediate-level knowledge, were intended to enrich the specialized knowledge of the company on farming context with relevant academic knowledge. In this process, we identified that HRI theories were used as a frame, a tool, best practices, and a reference; while the HRI practice provided a context, a reference, and validation for the theories. Our intended contribution is to propose a means to facilitate exchanges both ways between HRI theory and practice and add to the emerging repertoire of designerly ways of producing knowledge in HRI.

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Addressing the widespread use of AI-driven decision-making systems in public spheres, in this paper we advocate for the integration of love as both a virtue and an affection within the discourse of participatory practices in AI design and development. Based on an analysis of justice, the need to shift the focus to love will be highlighted. Furthermore, we introduce two directions love could play during AI design: (1) love as an epistemological design inquiry to question the conventional knowledge structures in design by integrating embodied and experiential knowledge, and (2) love as a political design inquiry to challenge unjust systems in AI. We underscore the necessity for critical inquiry, recognizing both love’s potential to nurture relationships and its potential for perpetuating inequalities. By proposing love as a foundational perspective in AI design and development, we encourage a paradigm shift and challenge exclusionary mechanisms, to cultivate just and democratic AI futures.@en

This is a critique of how designers deal with temporality in design to speculate about socio-technical futures. The paper unpacks how embedded definitions and assumptions of temporality in current design tools contribute to coloniality in designed futures. Based on this critique, we reject the notion that it is only AI that needs fixing, as design practice becomes implicated in how oppression extends from physical systems to global digital platforms. To make these issues visible, we dissect the Futures Cone model used in speculative design. As an alternative, the paper then presents hauntology as a vocabulary that can aid designers in accommodating pluriversal histories in anticipatory futures and reorienting their speculative tools. To illustrate the benefits of the proposed metaphors, the paper highlights examples of coloniality in digital spaces and emphasizes the failure of speculative design to decolonize future imaginaries. Using points of reference from hauntology, ones that engage with states of lingering or spectrality, and notions of nostalgia, absence, and anticipation, the paper contributes to rethinking the role that design tools play in colonizing future imaginaries, especially those pertaining to potentially disruptive technologies.

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The last decade has witnessed the expansion of design space to include the epistemologies and methodologies of more-than-human design (MTHD). Design researchers and practitioners have been increasingly studying, designing for, and designing with nonhumans. This panel will bring together HCI experts who work on MTHD with different nonhumans as their subjects. Panelists will engage the audience through discussion of their shared and diverging visions, perspectives, and experiences, and through suggestions for opportunities and challenges for the future of MTHD. The panel will provoke the audience into reflecting on how the emergence of MTHD signals a paradigm shift in HCI and human-centered design, what benefits this shift might bring and whether MTH should become the mainstream approach, as well as how to involve nonhumans in design and research.

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With the advancements in AI, agents (i.e., smart products, robots, software agents) are increasingly capable of working closely together with humans in a variety of ways while benefiting from each other. These human-agent collaborations have gained growing attention in the HCI community; however, the field lacks clear guidelines on how to design the agents' behaviors in collaborations. In this paper, the qualities that are relevant for designers to create robust and pleasant human-agent collaborations were investigated. Bratman's Shared Cooperative Activity framework was used to identify the core characteristics of collaborations and survey the most important issues in the design of human-agent collaborations, namely code-of-conduct, task delegation, autonomy and control, intelligibility, common ground, offering help and requesting help. The aim of this work is to add structure to this growing and important facet of HCI research and operationalize the concept of human-agent collaboration with concrete design considerations.

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We propose a workshop stemming from ongoing conversations about the role of design methods and designed artefacts within the field of Human-Robot Interaction (HRI). Given the growing interest in understanding what the field can learn from design explorations, the workshop focuses on hands-on annotating activity where participants (researchers and practitioners from HRI, Human-Computer Interaction, and Design Research) will analyze and reflect upon selected collections of robotic artefacts. Ultimate goal of the workshop is to explicate values, concepts and perspectives that usually remain tacitly embedded in the designed artefacts and, as such, hard to appreciate as proper HRI contributions. The expected outcome of the workshop is a set of methodological recommendations and concrete examples of what kind of knowledge can be generated through robotic artefacts.

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Interest in design methods and tools has been steadily growing in HRI. Yet, design is not acknowledged as a discipline with specific epistemology and methodology. Designerly HRI work is validated through user studies which, we argue, provide a limited account of the knowledge design produces. This paper aims to broaden current understanding of designerly HRI work and its contributions by unpacking what designerly knowledge is and how to produce it. Through a critical analysis of current HRI design literature, we identify a lack of work dedicated to understanding the conceptual implications of robotic artifacts. These, in fact, are implicit carriers of crucial HRI knowledge that can challenge established assumptions about how a robot should look, act, and be like. We conclude by discussing a set of practices desirable to legitimize designerly HRI work, and calling for further research addressing the conceptual implications designerly HRI work.

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This paper is a methodological replication of Barendregt et al. [11], who urged Child-Computer Interaction field to embrace Intermediate Level Knowledge as a meaningful and valid way of generating knowledge. We extend this epistemological gap to the Human-Robot Interaction (HRI). Currently, artefact-centered papers - papers that present the development of an artefact - seem to be one of the primary ways that the HRI field generates knowledge. In this paper, we made an analysis of all papers presented at the HRI Conference from 2006 to 2020. Our results indicate that the 41,2 % of the papers were artefact-centered; and the impact of them, measured in the number of citations, was significantly lower than other kinds of papers. We used 23 artefact-centered papers to formulate two strong concepts and investigate how the foundational design epistemology about intermediate-level knowledge and RtD can contribute to other design-related disciplines to produce useful and valuable knowledge.

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The dramatic acceleration of digital technologies and their integration into physical products is transforming everyday objects. Our domestic appliances, furniture, clothing, are growing in intelligence. Smart objects are increasingly capable of interacting with humans in a purposeful manner with intentionality. This collection of essays, descriptions of empirical work, and design case studies brings together perspectives from interaction design, the humanities, science and technology studies, and engineering, to map, explore and interrogate ways in which our relationships with everyday smart objects might expand and be re-imagined. By offering a critical assessment on the growing place of smart technology in everyday environments, this book outlines a transdisciplinary research agenda for the future of ‘smartness’ to help define, envision, and inspire future collaborative design practices. These essays propose an understanding and design of smart objects that embrace their hybrid nature as shifting and blending tools, agents, machines, or even ‘creatures’. Authors argue that smart objects have the potential to enter into multiple kinds of relationships with humans, and form complex human-nonhuman ecologies that are both meaningful and empowering in the context of everyday life. This book also shines a light on the hidden infrastructures behind the functioning of smart objects with stirring debates tackling questions of technology, human values, and economic and ecological impact. Whether you are a design scholar, design practitioner or design activist this book will inspire through offering theoretical insights, design concepts and practical ways on how to engage in this research agenda for future smartness@en

Distributed ledger technologies (DLTs) such as blockchain have in recent years been presented as a new general-purpose technology that could underlie many aspects of social and economic life, including civics and urban governance. In an urban context, over the past few years, a number of actors have started to explore the application of distributed ledgers in amongst others smart city services as well as in blockchain for good and urban commons-projects. DLTs could become the administrative backbones of such projects, as the technology can be set-up as an administration, management and allocation tool for urban resources. With the addition of smart contracts, DLTs can further automate the processing of data and execution of decisions in urban resource management through algorithmic governance. This means that the technological set-up and design of such DLT based systems could have large implications for the ways urban resources are governed. Positive contributions are expected to be made toward (local) democracy, transparent governance, decentralization, and citizen empowerment. We argue that to fully scrutinize the implications for urban governance, a critical analysis of distributed ledger technologies is necessary. In this contribution, we explore the lens of “the city as a license” for such a critical analysis. Through this lens, the city is framed as a “rights-management-system,” operated through DLT technology. Building upon Lefebvrian a right to the city-discourses, such an approach allows to ask important questions about the implications of DLTs for the democratic governance of cities in an open, inclusive urban culture. Through a technological exploration combined with a speculative approach, and guided by our interest in the rights management and agency that blockchains have been claimed to provide to their users, we trace six important issues: quantification; blockchain as a normative apparatus; the complicated relationship between transparency and accountability; the centralizing forces that act on blockchains; the degrees to which algorithmic rules can embed democratic law-making and enforcing; and finally, the limits of blockchain's trustlessness.@en

This paper addresses the design dilemmas that arise when distributed ledger technologies (DLT) are to be applied in the governance of artificial material commons. DLTs, such as blockchain, are often presented as enabling technologies for self-governing communities, provided by their consensus mechanisms, transparent administration, and incentives for collaboration and cooperation. Yet, these affordances may also undermine public values such as privacy and displace human agency in governance procedures. In this paper, the conflicts regarding the governance of communities which collectively manage and produce a commons are discussed through the case of a fictional energy community. Three mechanisms are identified in this process: tracking use of and contributions to the commons; managing resources, and negotiating the underlying rule sets and user rights. Our effort is aimed at contributing to the HCI community by introducing a framework of three mechanisms and six design dilemmas that can aid in balancing conflicting values in the design of local platforms for commons-based resource management.@en

A product metaphor mediates between the experience process of a user and the generation process of a designer. A user goes through the stages of perceiving that a metaphor has been employed in a product, recognizing its target and source, comprehending why these particular entities are brought together, and appreciating (or not) this association. A designer has a particular intention to attain through the product (i.e., target) and comes up with a meaning to convey accordingly, finds a source that can assign this meaning to the product, and creates a mapping from this source to the product. In this chapter, we will first present a basic framework for metaphoric communication and proceed by elaborating on the designer side of the model. We will address each step through presenting our own research findings and/or analyzing current product metaphors in the market, and transform the framework into a detailed metaphoric communication model. We will end the chapter by discussing the model in a broader context of metaphor generation process and give metaphor producers a summary of considerations on creating more effective and aesthetic metaphors.@en

Background: For older adults, physical activity is vital for maintaining their health and ability to live independently. Home-based programs can help them achieve the recommended exercise frequency. An application for a tablet computer was developed to support older adults in following a personal training program. It featured goal setting, tailoring, progress tracking, and remote feedback. Objective: In line with the Medical Research Council Framework, which prescribes thorough testing before evaluating the efficacy with a randomized controlled trial, the aim of this study was to assess the usability of a tablet-based app that was designed to support older adults in doing exercises at home. Methods: A total of 15 older adults, age ranging from 69 to 99 years old, participated in a usability study that utilized a mixed-methods approach. In a laboratory setting, novice users were asked to complete a series of tasks while verbalizing their ongoing thoughts. The tasks ranged from looking up information about exercises and executing them to tailoring a weekly exercise schedule. Performance errors and time-on-task were calculated as proxies of effective and efficient usage. Overall satisfaction was assessed with a posttest interview. All responses were analyzed independently by 2 researchers. Results: The participants spent 13-85 seconds time-on-task. Moreover, 79% (11/14)-100% (14/14) participants completed the basic tasks with either no help or after having received 1 hint. For expert tasks, they needed a few more hints. During the posttest interview, the participants made 3 times more positive remarks about the app than negative remarks. Conclusions: The app that was developed to support older adults in doing exercises at home is usable by the target audience. First-time users were able to perform basic tasks in an effective and efficient manner. In general, they were satisfied with the app. Tasks that were associated with behavior execution and evaluation were performed with ease. Complex tasks such as tailoring a personal training schedule needed more effort. Learning effects, usefulness, and long-term satisfaction will be investigated through longitudinal follow-up studies.

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Robotic services, which have started to appear in urban environments, are going to transform our society. Designers of these robots are not only required to meet technical and legal challenges, but also address the potential social, political, and ethical consequences of their design choices. In this paper, we present a workshop format with its related tools intended for enabling speculation about such possible futures and fostering reflection on potential socio-ethical implications that might support/oppose these futures. We report the results and discussion of one particular workshop case, in which the implementation of two
particular robotic services for a city was envisioned and questioned, i.e., surveillance and delivery of goods. By discussing the results, we illustrate how such a workshop format might be beneficial for setting the agenda for a more conscious design of urban robots and orienting future research towards meaningful themes related to the emerging coexistence scenarios between citizens and robots.@en

The smart city infrastructure will soon start to include smart agents, i.e., agentic things, which co-exist and co-perform with human citizens. This near-future scenario explores the flexible types of collaborations and relationships between the human and nonhuman citizens. Drawing on current technology forecasts and AI/robotics literature, we created five fictional concepts for reflecting on themes we deem important for such collaborations: responsibility, delegation, relationship, priority, and adaptation. The promises, challenges and threats of these themes are discussed in this paper, together with the new questions that were opened up through the use of design fiction as a method.

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Design-based inquiries into the networked products of the Internet of Things (IoT) lack a coherent understanding of the effect of such products on society. This paper proposes a new taxonomy for networked products, which would
allow articulation on their current state and future, and provide insights to designers for creating meaningful and aesthetic products of IoT. Central to this framework is the proposition that our current product-scape should be
understood as a distribution of material agencies and best analyzed through the metaphor of “agency”. We identify three types of agencies, i.e., the Collector, the Actor, and the Creator, and discuss how this approach could create new design methodologies to create more meaningful
networked products that would empower people in their everyday lives. @en