Toon Zijlstra
7 records found
1
Authored
Fostering an inclusive public transport system in the digital era
An interdisciplinary approach
As digitalisation is making its way into public transport (PT) services, policy approaches to ensure that such services remain inclusive are at best fragmented, at worst inexistant. This study pieces together existing initiatives and lessons learnt in the transport sector itse ...
Introduction: Special Transport Services (STS), a.k.a. paratransit, help keep people with an impairment mobile. Yet these services face financial and organisational challenges. Public transport (PT) is usually seen as a way to alleviate some of these burdens. In fact, the disc ...
“Who can I ask for help?”
Mechanisms behind digital inequality in public transport
Digitalisation in public transport has become pervasive over the past decade, especially in urban areas. While it benefits many, it also leaves some behind. Previous research shows that older adults, people with a lower education level, people with impairments and people with ...
Digitalisation in transport services offers many benefits for travellers. However, not everyone is willing or able to follow the new, more or less formal requirements digitalisation has brought along. Existing reviews on the intersection between Information and Communication T ...
The concept of Mobility-as-a-Service (MaaS) is rapidly gaining momentum. Parties involved are eager to learn more about its potential uptake, effects on travel behaviour, and users. We focus on the latter, as we attempt to reveal the profile of groups within the Dutch populati ...