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Creating Spatial Computing (SComp) artifacts (including Virtual Reality, Augmented Reality, Mixed Reality, and Ambient Intelligent artifacts) is a rapidly-emerging domain in need of new design methodologies. In this paper, we examine whether and how ethics are procedurally int ...

Design team decision-making underpins all activities in the design process. Simultaneously, goal alignment within design teams has been shown to be essential to the success of team activities, including engineering design. However, the relationship between goal alignment and d ...

Exploring meaningful user experience in the domain of mobility

Navigating meaningful experiences with the 13 fundamental psychological needs

What is meaningful mobility? Understanding meaning and what is meaningful for yourself or other people is no easy feat. Yet as designers, we all hope that our creations will be meaningful for people, society at large and the planet. In this document we present an approach that ca ...

Increasingly digital products and services make cybersecurity a crucial issue for designers. However, human-centered designers struggle to consider it in their work, partially a consequence of the high psychological distance between designers and cybersecurity. In this work, w ...

Method selection in human-centered design teams

An examination of decision-making strategies

Designers' choices of methods are well known to shape project outcomes. However, questions remain about why design teams select particular methodsand how teams' decision-making strategies are influenced by project- and process-based factors. In this work, we analyze novice des ...

User-Centered Design Roadmapping

Anchoring Roadmapping in Customer Value Before Technology Selection

Designing an innovation strategy in a world of rapid technological change has become increasingly challenging. Some companies are finding that anchoring technology choices in deeper understanding of the value users seek allows them to find a better balance among feasibility, v ...

Designers’ choices of methods are well known to shape project outcomes. However, questions remain about why design teams select particular methods and how teams’ decision-making strategies are influenced by project- and process-based factors. In this mixed-methods study, we analy ...

Towards Flexible Ridesharing Experiences

Human-Centered Design of Segmented Shared Spaces

The increasing usage of ride-sharing and autonomous vehicles has presented a need for personalized mobility experiences. This research defines these needs through an investigation from passengers who have used or will use these services. User-behaviors and user pain-points were c ...
This paper discusses an exploratory study regarding user perceptions and behaviors associated with autonomous vehicles (AV). We conducted three research methods – interviews, observations, and surveys – to collect compre- hensive user data for capturing useful insights. We found ...
As more digital devices with sensing capabilities are introduced into users’ daily lives, the risks of threats to data and privacy and security have increased. While cybersecurity has been acknowledged as an important concern in developing products with digital services, currentl ...

We propose the use of projection mapping as a prototyping tool to create an experimentation environment to design, evaluate, and control immersion experience in future autonomous vehicles. As the first step, we conducted expert interviews with professionals in the automotive i ...

From Innocent Irene to Parental Patrick

Framing User Characteristics and Personas to Design for Cybersecurity

With the surging number of digital devices penetrating our daily routines, the risks inherent to cybersecurity—the protection of data on digital products connected to the Internet—have also increased since these devices (e.g., connected home devices, personal monitoring) collect, ...

Contributed

One of the critical questions in the current era is how to provide broadband internet for all and second how to realise the digitally connected city of the future. The Covid-19 pandemic painfully exposed a crisis of internet access in many low-income and rural areas in the world. ...
As cities are cutting polluting cars off the picture and promoting the use of sustainable transport modes, the number of multimodal journeys that involve more than one transport mode will grow. Intelligent systems and smart assistants will fill in the gap and take their role to g ...
This project revolves around redesigning Demand Responsive Transport services for non-digital users. The Ombudsman has identified that in the past couple of years public transport (PT) operators are replacing fixed transit lines (FLT) by Demand Responsive Transport (DRT) services ...

Welcome to my Bubble

Designing the interaction between pedestrian, autonomous vehicle and the city at cross walk

In a future where most of our transit system consists of autonomous vehicle, the question is raised how we as humans interact and communicate with them, and they with us. This project explores these interactions in the current time to uncover how humans interact and negotiate in ...
Scania is one of the world-leading manufacturers of trucks and buses for heavy transport, combined with an extensive product-related service offering. This thesis proposes a data-driven service innovation strategy to leverage the potential of data and data intelligence for Scania ...

AI Enabled Dynamic Capabilities

Helping Large Organisations to Overcome Disruptions with a Capability Orchestration Framework

Due to globalisation and technological advancements, the world is becoming increasingly complex. Volatile, uncertain, complex and ambiguous (VUCA) environments have called for organisations to become more agile in order to survive and compete in such changing environments. Large ...
The advent of a society in which autonomous technology coexists with humans is an inevitability. The project focuses on one such autonomous technology in the form of autonomous vehicles or self driving cars. The benefits of such automation is well documented in academia and is su ...
The concept of collaboration has been used as an effective strategy to achieve an intended result by numerous entities across various points of time in history. Beginning from the societal nature of human civilisations and medieval kingdoms to its modern uses in trade and politic ...