From a business perspective this approach to innovation is quite unsettling

Service design : Inzichten uit negen praktijkvoorbeelden

Photoboarding: Exploring Service interactions with acting-out and storyboarding

Stepping down from the clouds: making an alternative approach towards sustainable development applicable for design pracice

It's more about skills than recipes

Searching for user involvement in SME design practice

Service design pressure cookers

Material design workshop

Collecting with cabinet: or how designers organise visual material, researched through an experiential prototype

Sharing user experiences in the product innovation process: participatory design needs participatory communication

Teaching contextmapping to industrial design

RichViz! Inspiring design teams with rich visualizations

Future center "The Shipyard": Learning from planning, developing, using and refining a creative facility

Innovation spaces: Towards a framework for understanding the role of the physical environment in innovation

Design games for simulating design communication

Bottom-up strategies in consumer-lead markets

Participatory design needs participatory commumication: new tools for sharing user insights in the product in new product innovation process

Widening involvement in creative group processes

Contextmapping: experience from practice

Enhancing involvement: explorations with use of place and time in creative group processes