L. Ackermann
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Consumers' Evaluation of Design Strategies for Product Care
Background: Taking care of products is a relevant approach to prolong products’ lifetimes and retain their desired level of performance, and is thus an important aspect of sustainable consumer behaviour. Although consumers have a general motivation to take care of their produc ...
Measuring consumers’ product care tendency
Scale development and validation
Product care is defined as all activities initiated by consumers that encourage an extension of product lifetimes, such as repair, maintenance, and/or careful handling. A product care scale was developed and validated in a set of four related studies. In study 1, we asked expe ...
Design for Product Care
Enhancing Consumers’ Repair and Maintenance Activities
The aim of this PhD project is to understand and enhance consumers’ repair and maintenance activities. We define this behaviour, aimed at prolonging products’ lifetimes, as product care. For designers, it is important to understand consumers’ perspective on product care and to ...