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Enchancing customer value through click-and-mortar e-commerce: implications for geographical market reach and customer type

Journal article (2004) - Th. Adelaar, W.A.G.A. Bouwman, Ch Steinfield

Strategic Positioning of the Web in a Multi Channel Market Approach

Conference paper (2002) - W.A.G.A. Dr. Bouwman, Ch Steinfield

Trends in Telematics. E-commerce in Nederland: Internet als extra marktaandeel. Zoeken naar het beste van twee werelden

Book (2002) - W.A.G.A. Dr. Bouwman, E.A.M. van de Kar, Ch Steinfield, A Fielt, A. de Smit

Klantervaring en Internetconcepten

Journal article (2002) - W.A.G.A. Dr. Bouwman, Ch Steinfield, M Staal

The Dynamics of Click-and-Mortar Electronic Commerce: Opportunities and Management Strategies

Journal article (2002) - Ch Steinfield, W.A.G.A. Dr. Bouwman, T Adelaar

The Dynamics of Click and Mortar E-Commerce: Opportunities and management Strategies.

Journal article (2002) - Ch Steinfield, W.A.G.A. Dr. Bouwman, T Adelaar

Leveraging Physical and Virtual Presence in Electronic Commerce: The Role of Hybrid Approaches in the New Economy

Book chapter (2002) - Ch Steinfield, W.A.G.A. Dr. Bouwman, D. Wit, T Adelaar, A Bruins, A Fielt, A. de Smit, M Hoefsloot

Strategic positioning of the Web in a multi-channel market approach

Journal article (2002) - Ch Steinfield, W.A.G.A. Dr. Bouwman

Case Study Methodology and Summaries

Report (2001) - W.A.G.A. Dr. Bouwman, T Adelaar, W de Lange, Ch Steinfield

Location-aware Electronic Commerce

Report (2001) - W.A.G.A. Dr. Bouwman, A Fielt, W de Lange, T Adelaar, Ch Steinfield

Combining Physical and Virtual Channels: Opportunities, Imperatives and Challenges.

Conference paper (2001) - Ch Steinfield, W.A.G.A. Dr. Bouwman, T Adelaar

Pillars of virtual enterprise: leveraging physical assets in the new economy.

Journal article (2001) - Ch Steinfield, D. Wit, T Adelaar, A Bruins, A Fielt, A. de Smit, M Hoefsloot, W.A.G.A. Dr. Bouwman

Implications of Hybrid E-commerce apporaoches for customer valued and geographical market reach

Conference paper (2001) - T Adelaar, W.A.G.A. Dr. Bouwman, Ch Steinfield

Klantervaring en internetconcepten

Journal article (2001) - W.A.G.A. Dr. Bouwman, M Staal, Ch Steinfield

The Use of Hybrid E-Commerce by Firms: Understanding the Dynamics of Click and Mortar Business Models.

Conference paper (2001) - Ch Steinfield, W.A.G.A. Dr. Bouwman, E DeLange, M Stahl, T Adelaar

Leveraging Physical and Virtual Presence: Strategic Guidelines

Conference paper (2000) - Ch Steinfield, W.A.G.A. Dr. Bouwman, T Adelaar, M Stahl

Ch Steinfield

Authored