Artificial intelligence in local governmental agencies

Exploring the process of adopting AI-systems

Master thesis (2021)

Authors

E. Volmer Architecture and the Built Environment

Contributors

Gerd Kortuem (mentor)
H.G. van der Voort Organisation & Governance - TPM (mentor)
Faculty
Architecture and the Built Environment, Architecture and the Built Environment
Copyright: © 2021 Ellard Volmer
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Published Date

19-02-2021

Language

English

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Faculty

Architecture and the Built Environment

Abstract

This MSc. Thesis explores the adoption process of Artificial Intelligence (AI) systems in local governmental agencies. The research uses a Design Science Research approach to explore this adoption process in the innovation adoption literature. The outcomes of this literature analysis are used to create a meaningful arrangement of determinants in a single framework. The use of this framework is demonstrated and tested through expert interviews. The results of this evaluation are used to iterate on a final framework that shows the adoption process of AI-systems in local governmental agencies.

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