The case of Mobility as a Service

A critical reflection on challenges for urban transport and mobility governance

Book chapter (2018)

Authors

Kate Pangbourne University of Leeds
D. Stead University College London, Spatial Planning and Strategy - Architecture and the Built Environment
M. Mladenović Spatial Planning and Strategy - Architecture and the Built Environment , Aalto University
Research Group
Spatial Planning and Strategy (Architecture and the Built Environment) (TU Delft)
Copyright: © 2018 Kate Pangbourne, D. Stead, M. Mladenović, D. Milakis
DOI: https://doi.org/10.1108/978-1-78754-317-120181003
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Published Date

2018

Language

English

Reuse Rights

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Faculty

Architecture and the Built Environment

Department

Urbanism

Research Group

Spatial Planning and Strategy

Abstract

This chapter provides a reflective critique of Mobility as a Service (MaaS), an emerging development seeking a role within the Smart Mobility paradigm. We assess a range of its future implications for urban policymakers in terms of governance and sustainability (i.e., social and environmental impacts). We begin by describing the origins of the MaaS concept, along with the features of precursor technologies and current early examples. We then reflect on the marketing of MaaS and use it to consider how we might anticipate some potentially less desirable aspects of the promoted business models. Finally, we discuss the implications for governance.

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