As recommendation systems become increasingly prevalent in numerous fields, the need for clear and persuasive interactions with users is rising. Integrating explainability into these systems is emerging as an effective approach to enhance user trust and sociability. This research focuses on recommendation systems that utilize a range of explainability techniques to foster trust by providing understandable personalized explanations for the recommendations made. In line with this, we study three distinct explanation methods that correspond with three basic recommendation strategies and assess their efficacy through user experiments. The findings from the experiments indicate that the majority of participants value the suggested explanation styles and favor straightforward, concise explanations over comparative ones.

The paper introduces a comprehensive human-agent negotiation framework designed to facilitate the development and evaluation of research studies on human-agent negotiation without building each component from scratch. Leveraging the interoperability and reusability of its components, this framework offers various functionalities, including speech-to-text conversion, emotion recognition, a repository of negotiation strategies, and an interaction manager capable of managing gestures designed for Nao, Pepper, and QT, and coordinating message exchanges in a turn-taking fashion. This framework aims to lower the entry barrier for researchers in human-agent negotiation by providing a versatile platform that supports a wide range of research directions, including affective computing, natural language processing, decision-making, and non-verbal communication.

The awareness about healthy lifestyles is increasing, opening to personalized intelligent health coaching applications. A demand for more than mere suggestions and mechanistic interactions has driven attention to nutrition virtual coaching systems (NVC) as a bridge between human–machine interaction and recommender, informative, persuasive, and argumentation systems. NVC can rely on data-driven opaque mechanisms. Therefore, it is crucial to enable NVC to explain their doing (i.e., engaging the user in discussions (via arguments) about dietary solutions/alternatives). By doing so, transparency, user acceptance, and engagement are expected to be boosted. This study focuses on NVC agents generating personalized food recommendations based on user-specific factors such as allergies, eating habits, lifestyles, and ingredient preferences. In particular, we propose a user-agent negotiation process entailing run-time feedback mechanisms to react to both recommendations and related explanations. Lastly, the study presents the findings obtained by the experiments conducted with multi-background participants to evaluate the acceptability and effectiveness of the proposed system. The results indicate that most participants value the opportunity to provide feedback and receive explanations for recommendations. Additionally, the users are fond of receiving information tailored to their needs. Furthermore, our interactive recommendation system performed better than the corresponding traditional recommendation system in terms of effectiveness regarding the number of agreements and rounds.

Existing agent-based chatbot frameworks need seamless mechanisms to include explainable dialogic engines within the contextual flow. To this end, this paper presents a set of novel modules within the EREBOTS agent-based framework for chatbot development, including dialog-based plug-and-play custom algorithms, agnostic back/front ends, and embedded interactive explainable engines that can manage human feedback at run time. The framework has been employed to implement an explainable agent-based interactive food recommender system. The latter has been tested with 44 participants, who followed a nutrition recommendation interaction series, generating explained recommendations and suggestions, which were, in general, well received. Additionally, the participants provided important insights to be included in future work.

The vast range of possible fully autonomous multiunmanned aerial vehicle (multi-UAV) operations is creating a new and expanding market where technological advances are happening at a breakneck pace. The integration of UAVs in airspaces (not just for military purposes but also for civil, commercial, and leisure use) is essential in realizing the potential of this growing industry. Furthermore, with the advent of 6G, such integration will be cost-effective and more flexible. However, to reach widespread adoption, new models focusing on the safety, efficiency, reliability, and privacy of fully autonomous multi-UAV operations, ensuring that the operation history is trustworthy and can be audited by the relevant stakeholders, need to be developed. Accordingly, this work presents a research guideline for fully autonomous trustworthy UAV teamwork through layer 2 blockchains that provide efficient, privacy-preserving, reliable, and secure multi-UAV service delivery. We show the implications of this approach for an aerial surveillance use case.

Building on prior works on explanation negotiation protocols, this paper proposes a general-purpose protocol for multi-agent systems where recommender agents may need to provide explanations for their recommendations. The protocol specifies the roles and responsibilities of the explainee and the explainer agent and the types of information that should be exchanged between them to ensure a clear and effective explanation. However, it does not prescribe any particular sort of recommendation or explanation, hence remaining agnostic w.r.t. such notions. Novelty lays in the extended support for both ordinary and contrastive explanations, as well as for the situation where no explanation is needed as none is requested by the explainee. Accordingly, we formally present and analyse the protocol, motivating its design and discussing its generality. We also discuss the reification of the protocol into a re-usable software library, namely PyXMas, which is meant to support developers willing to build explainable MAS leveraging our protocol. Finally, we discuss how custom notions of recommendation and explanation can be easily plugged into PyXMas.

People’s awareness about the importance of healthy lifestyles is rising. This opens new possibilities for personalized intelligent health and coaching applications. In particular, there is a need for more than simple recommendations and mechanistic interactions. Recent studies have identified nutrition virtual coaching systems (NVC) as a technological solution, possibly bridging technologies such as recommender, informative, persuasive, and argumentation systems. Enabling NVC to explain recommendations and discuss (argument) dietary solutions and alternative items or behaviors is crucial to improve the transparency of these applications and enhance user acceptability and retain their engagement. This study primarily focuses on virtual agents personalizing the generation of food recipes recommendation according to users’ allergies, eating habits, lifestyles, nutritional values, etc. Although the agent would nudge the user to consume healthier food, users may tend to object in favor of tastier food. To resolve this divergence, we propose a user-agent negotiation interacting over the revision of the recommendation (via feedback and explanations) or convincing (via explainable arguments) the user of its benefits and importance. Finally, the paper presents our initial findings on the acceptability and usability of such a system obtained via tests with real users. Our preliminary experimental results show that the majority of the participants appreciate the ability to express their feedback as well as receive explanations of the recommendations, while there is still room for improvement in the persuasiveness of the explanations.

Day by day, human-agent negotiation becomes more and more vital to reach a socially beneficial agreement when stakeholders need to make a joint decision together. Developing agents who understand not only human preferences but also attitudes is a significant prerequisite for this kind of interaction. Studies on opponent modeling are predominantly based on automated negotiation and may yield good predictions after exchanging hundreds of offers. However, this is not the case in human-agent negotiation in which the total number of rounds does not usually exceed tens. For this reason, an opponent model technique is needed to extract the maximum information gained with limited interaction. This study presents a conflict-based opponent modeling technique and compares its prediction performance with the well-known approaches in human-agent and automated negotiation experimental settings. According to the results of human-agent studies, the proposed model outpr erforms them despite the diversity of participants’ negotiation behaviors. Besides, the conflict-based opponent model estimates the entire bid space much more successfully than its competitors in automated negotiation sessions when a small portion of the outcome space was explored. This study may contribute to developing agents that can perceive their human counterparts’ preferences and behaviors more accurately, acting cooperatively and reaching an admissible settlement for joint interests.