In the shift towards human-centered manufacturing, our two-year longitudinal study investigates the real-world impact of deploying Cognitive Assistants (CAs) in factories. The CAs were designed to facilitate knowledge sharing among factory operators. Our investigation focused on smartphone-based voice assistants and LLM-powered chatbots, examining their usability and utility in a real-world factory setting. Based on the qualitative feedback we collected during the deployments of CAs at the factories, we conducted a thematic analysis to investigate the perceptions, challenges, and overall impact on workflow and knowledge sharing.
Our results indicate that while CAs have the potential to significantly improve efficiency through knowledge sharing and quicker resolution of production issues, they also introduce concerns around workplace surveillance, the types of knowledge that can be shared, and shortcomings compared to human-to-human knowledge sharing. Additionally, our findings stress the importance of addressing privacy, knowledge contribution burdens, and tensions between factory operators and their managers.@en

Ideation is a critical component of video-based design (VBD), where videos serve as the primary medium for design exploration and inspiration. The emergence of generative AI offers considerable potential to enhance this process by streamlining video analysis and facilitating idea generation. In this paper, we present DesignMinds, a prototype that integrates a state-of-the-art Vision-Language Model (VLM) with a context-enhanced Large Language Model (LLM) to support ideation in VBD. To evaluate DesignMinds, we conducted a between-subject study with 35 design practitioners, comparing its performance to a baseline condition. Our results demonstrate that DesignMinds significantly enhances the flexibility and originality of ideation, while also increasing task engagement. Importantly, the introduction of this technology did not negatively impact user experience, technology acceptance, or usability.@en

Open hardware and the need for ecologically valid measurements drive the Electroencephalography (EEG) democratization movement—EEG has been steadily transcending the boundaries of clinical research, making its way into interdisciplinary fields. In Human-Computer Interaction (HCI), EEG is used to measure cognitive workload and infer cognitive processes for building cognition-aware systems. We describe and evaluate our BCIglass prototype where EEG electrodes are embedded in the frame of a mainstream Head-Mounted Display (HMD) to create a skull-peripheral topology. We devised a lab study with 34 participants who completed seven established cognitive tasks. Then, we conducted a pilot field study with one participant to test BCIglass in everyday-life settings. Our findings demonstrate that BCIglass captures EEG activity in a manner comparable to a research-grade EEG-cap system. Our topology infers the cognitive task at hand, and the underlying cognitive process(es) by proxy, with an accuracy of ∼80% and only three electrodes at the skull periphery. Embedding EEG electrodes in lightweight HMDs represents a promising approach in the quest to achieve ubiquitous brain-computer interfacing in real-world settings.

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