This research experiment aimed to investigate the level of trust placed in an AI negotiation assistant paired with a truthful explanation of their negotiation strategy versus an opposite explanation within the Pocket Negotiator platform. A between-user study involving 30 participants was conducted to assess participants’ trust perceptions based on the presentation of different explanations about the negotiation assistant. After receiving an explanation
of the negotiation strategy used by the assistant, participants went through a bilateral negotiation on the Pocket Negotiator platform against a robot after
which they completed a questionnaire to evaluate their trust in the assistant. The results were insignificant (p > 0.05) and therefore no conclusion could be drawn about the difference in the participants’ trust in the assistant with a truthful explanation and the assistant with an opposite explanation.