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This chapter is informed by literature research and conversations with eight experts (six academics and two practitioners) working at the intersection of technology, design, innovation, and ethics. This collaborative effort resulted in a preliminary mapping of ethics-focused met ...

Beauvoir versus Behavior Change

Introducing Existential Ethics to the Politics of Design

We identify a dilemma currently faced by designers and design researchers concerning how best to use the influential nature of design to change people's behavior in a way that benefits society. This dilemma exists because, even though designers can create products that can exerci ...

Moral Engagement in Design

Five Considerations for Unpacking the Ethical Dimensions of Design Methods

What society experiences today as morally questionable design—from gendered toys for children to public benches that prevent sleeping—can be considered the aftermath of an underdeveloped foundation for systematic ethical reflection in design methodologies. Although designing is a ...
The influence of design on wellbeing and happiness in research is growing across various design domains, including products, services, systems, and environments. Despite the existence of theories addressing wellbeing and happiness, a challenge remains to bring them to life throug ...

Ethics in/of/for Design

Design Research Society Conference 2024 - Editorial

As the DRS Special Interest Group on Design Ethics, we frame design ethics as an invitation to care and argue against reducing it to a methodology, framework, checklist, toolkit, or an afterthought. This broad framing acknowledges that ‘ethics’ can carry multiple meanings in diff ...
This chapter introduces six insights from emotion knowledge that support a structured approach to emotion-driven design activities. In design processes, these insights can be used to structure consumer insights, to stimulate creativity, and to support communication within the des ...

From teatime cookies to rain-pants

Resolving dilemmas through design using concerns at three abstraction levels

Users often have conflicting concerns (i.e., dilemmas), such as ‘embracing change vs. following tradition.’ Design can resolve these dilemmas through simultaneously fulfilling conflicting user concerns. This paper proposes three abstraction levels for framing user concerns when f ...

Long-Term Goals or Immediate Desires?

Introducing a Toolset for Designing with Self-Control Dilemmas

This paper suggests that designers can frame user behaviour in terms of the conflicts between long-term goals and immediate desires (i.e. self-control dilemmas), and address these conflicts by facilitating the pursuit of long-term goals. A phenomenological study provided an under ...

Me against myself

Addressing personal dilemmas through design

You have bought a bag of candy to keep yourself entertained while watching movies in the comfort of your home. Your intention is to keep the candy bag in your cabinet for several weeks, and to only treat yourself with some candy when watching movies. However, you somehow find the ...

Is this a design-worthy dilemma?

Identifying relevant and inspiring concern conflicts as input for user-centred design

Personal dilemmas can be valuable starting points for user-centred design. Since dilemmas prevail in everyday life, designers can identify many dilemmas relevant for a given design brief. It can therefore be a challenge to choose a target dilemma as a means to frame an appropriat ...

Provocative design for unprovocative designers

Strategies for triggering personal dilemmas

Traditional design approaches stimulate the creation of products that make daily interactions more efficient, comfortable, and pleasant. In contrast, provocative design approaches, such as critical design, have a different focus: they aim to challenge the status quo through produ ...
This chapter introduces six insights from emotion knowledge that support a structured approach to emotion-driven design activities. In design processes, these insights can be used to structure consumer insights, to stimulate creativity, and to support communication within the des ...

Beyond Resolving Dilemmas

Three Design Directions for Addressing Intrapersonal Concern Conflicts

A potent way of designing for emotion is to design for concerns. However, people have multiple, and often, conflicting concerns. Such conflicts create emotional dilemmas: One may need to spend a Sunday afternoon working to meet a deadline, and at the same time, wish to attend a b ...