Synchronous, face-to-face interactions such as brainstorming are considered essential for creative tasks (the old normal). However, face-to-face interactions are difficult to arrange because of the diverse locations and conflicting availability of people - a challenge made more prominent by work-from-home practices during the COVID-19 pandemic (the new normal). In addition, face-to-face interactions are susceptible to cognitive interference. We employ crowdsourcing as an avenue to investigate creativity in asynchronous, online interactions. We choose product ideation, a natural task for the crowd since it requires human insight and creativity into what product features would be novel and useful. We compare the performance of solo crowd workers with asynchronous teams of crowd workers formed without prior coordination. Our findings suggest that, first, crowd teamwork yields fewer but more creative ideas than solo crowdwork. The enhanced team creativity results when Second, cognitive interference, known to inhibit creativity in face-to-face teams, may not be significant in crowd teams. Third, teamwork promotes better achievement emotions for crowd workers. These findings provide a basis for trading off creativity, quantity, and worker happiness in setting up crowdsourcing workflows for product ideation.

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We address the problem of designing agents that navigate social norms by selecting ethically appropriate actions. We present Elessar, a framework in which agents aggregate value preferences of users and select ethically appropriate actions through multicriteria decision making in different social contexts. Via simulations, seeded with a survey of user values and attitudes, we find that Elessar agents act ethically and are effective than baseline agents, in terms of (1) exhibiting the Rawlsian property of fairness, and (2) yielding a satisfactory social experience to users. Our results are stable across agent societies of different sizes and connectedness.@en

The surprising capabilities demonstrated by AI technologies overlaid on detailed data and fine-grained control give cause for concern that agents can wield enormous power over human welfare, drawing increasing attention to ethics in AI.

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Ethics is inherently a multiagent concern. However, research on AI ethics today is dominated by work on individual agents: (1) how an autonomous robot or car may harm or (differentially) benefit people in hypothetical situations (the so-called trolley problems) and (2) how a machine learning algorithm may produce biased decisions or recommendations. The societal framework is largely omitted. To develop new foundations for ethics in AI, we adopt a sociotechnical stance in which agents (as technical entities) help autonomous social entities or principals (people and organizations). This multiagent conception of a sociotechnical system (STS) captures how ethical concerns arise in the mutual interactions of multiple stakeholders. These foundations would enable us to realize ethical STSs that incorporate social and technical controls to respect stated ethical postures of the agents in the STSs. The envisioned foundations require new thinking, along two broad themes, on how to realize (1) an STS that reflects its stakeholders' values and (2) individual agents that function effectively in such an STS.

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Ethics is inherently a multiagent concern. However, research on AI ethics today is dominated by work on individual agents: (1) how an autonomous robot or car may harm or (differentially) benefit people in hypothetical situations (the so-called trolley problems) and (2) how a machine learning algorithm may produce biased decisions or recommendations. The societal framework is largely omitted. To develop new foundations for ethics in AI, we adopt a sociotechnical stance in which agents (as technical entities) help autonomous social entities or principals (people and organizations). This multiagent conception of a sociotechnical system (STS) captures how ethical concerns arise in the mutual interactions of multiple stakeholders. These foundations would enable us to realize ethical STSs that incorporate social and technical controls to respect stated ethical postures of the agents in the STSs. The envisioned foundations require new thinking, along two broad themes, on how to realize (1) an STS that reflects its stakeholders’ values and (2) individual agents that function effectively in such an STS.@en