Anna Mieczakowski
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1
Authored
Previous studies have shown a relationship between the use of communications technology and well-being, particularly mediated through its effect on personal relationships. However, there is some debate over whether this effect is positive or negative. The present study explore ...
Ensuring that inclusivity is practised in consumer product design requires a fine balance between the needs of the business and those of the users. This paper explores ten best-practice principles derived from auditing the practice of inclusive design within BT, supported by o ...
Inclusive design and the bottom line
How can its value be proven to decision makers?
Designing technology products that embrace the needs and capabilities of heterogeneous users leads not only to increased customer satisfaction and enhanced corporate social responsibility, but also better market penetration. Yet, achieving inclusion in today's pressured and fa ...