Automation in urban freight transport is an important milestone for city logistics, but it will most likely be challenging due to the complex traffic situations. The aim of the present paper is to provide an insight in the impact assessment method used and the results related to parcel delivery in Vienna. While the parcel volume is soaring due to the popularity of e-commerce–and especially accelerated by COVID, cities are thinking about the future delivery system. Automation and consolidation are expected to bring disruptive changes to the system we know today. By applying analytical methods, we show which impacts at what magnitude we may expect from the changes brought by automation in freight transport. We consider the direct impacts consisting of fleet size, freight mileage and fleet operation costs, as well as the wider impacts consisting of parking space, public health and road safety.@en

Rapid technological advances leave limited margins for the preparation of cities to receive Connected, Cooperative and Automated Mobility (CCAM). The LEVITATE project endeavours to develop an open access web-based Policy Support Tool (PST), that will provide decision makers at all levels with access to LEVITATE methodologies and results. The aim of the PST is to consolidate the outputs of different methods into an overall framework for the assessment of impacts, benefits and costs of CCAM, for different automation and penetration levels and on different time horizons. The PST comprises two modules: the Knowledge and the Estimator module, which includes a forecasting and a backcasting sub-system. The present research provides an insight of the PST, by presenting the studied automation use cases, parameters and impacts of CCAM, the applied methodologies and the online tool.@en