This research examines how to design social robots to support self-regulated learning skills for piano practice. More specifically, a social robot is used to provide feedback to children and initiate self-assessment. To assess the impact of this approach on children’s motivation and performance, we conducted an experiment in a music school where 50 children practiced with both a self-assessment and a non-evaluative robot. Results showed that when the children interacted with the self-assessment robot they had higher motivation and better performance than when they interacted with the non-evaluative robot. Furthermore, interaction effects were found between the robot conditions, the children’s learning stages, and their gender regarding their motivation and rhythm performance. Overall, the study demonstrates a positive influence of robot-initiated self-assessment on children’s musical instrument practice and provided insights for personalized child-robot interaction design.

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Design fiction (DF) is gaining ground as an approach that helps designers to explore possible futures. As a method founded upon critical attitudes and creative thinking, DF may be challenging for design students. In this study, we explore how design students use DF during creative design activities. Students engaged in an individual digital brainstorm and an in-depth, semi-structured interview about their experiences with the brainstorm based on DF. The results show that DF can be challenging for students who do not have a clear appreciation of what is technologically feasible for a particular time frame in the future and do not yet have the breadth of knowledge to argue about broader topics that DF is particularly attuned to into the discussion as, for example, economics and societal norms. This study contributes insights into how DF impacts the students’ design thinking, as well as difficulties they had regarding their individual thinking process.

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On-demand emotional support is an expensive and elu- sive societal need that is exacerbated in difficult times – as witnessed during the COVID-19 pandemic. Prior work in affective crowdsourcing has examined ways to overcome technical challenges for providing on-demand emotional support to end users. This can be achieved by training crowd workers to provide thought- ful and engaging on-demand emotional support. Inspired by recent advances in conversational user interface research, we investigate the efficacy of a conversational user interface for training workers to deliver psychological support to users in need. To this end, we conducted a between-subjects experimental study on Prolific, wherein a group of workers (N=200) received training on motivational interviewing via either a conversational interface or a conventional web interface. Our results indicate that training workers in a conversational interface yields both better worker performance and improves their user experience in on-demand stress management tasks.@en

We present Crowd of Oz (CoZ) - a crowd powered system to enable real time dialogue between a Pepper robot and a user. CoZ includes media rich interfaces and advanced architecture to swiftly elicit crowd responses for the Pepper robot. We have empirically demonstrated that users can be engaged in a beneficial discussion with the crowd-powered robot, that acts as a coach to mitigate stress.@en

The aim of this study is to understand users' experience and their perceived privacy, while interacting with a crowd-operated social robot. We conducted a between-subjects user study, wherein the robot broadcasts both audio and video to crowd workers in one condition, as opposed to broadcasting only the participants' audio cues in the other condition. A sample of 14 students took part in this study, and was divided into 2 groups (video and No-Video group). Participants were asked to use the help of a crowd-operated Pepper robot to find their next holiday destination. Once the interaction was completed, participants assessed the social intelligence, user experience and privacy aspects of the robot in both conditions. No significant differences were experienced by participants regarding social intelligence and user experience across both conditions. Interestingly, less privacy was perceived by the group with an audio-only broadcast feed compared to the audio-video feed.@en

Coping with stress is crucial for a healthy lifestyle. In the past, a great deal of research has been conducted to use socially assistive robots as a therapy to alleviate stress and anxiety related problems. However, building a fully autonomous social robot which can deliver psycho-therapeutic solutions is a very challenging endeavor due to limitations in artificial intelligence (AI). To overcome AI’s limitations, researchers have previously introduced crowdsourcing-based teleoperation methods, which summon the crowd’s input to control a robot’s functions. However, in the context of robotics, such methods have only been used to support the object manipulation, navigational, and training tasks. It is not yet known how to leverage real-time crowdsourcing (RTC) to process complex therapeutic conversational tasks for social robotics. To fill this gap, we developed Crowd of Oz (CoZ), an open-source system that allows Softbank’s Pepper robot to support such conversational tasks. To demonstrate the potential implications of this crowd-powered approach, we investigated how effectively, crowd workers recruited in real-time can teleoperate the robot’s speech, in situations when the robot needs to act as a life coach. We systematically varied the number of workers who simultaneously handle the speech of the robot (N = 1, 2, 4, 8) and investigated the concomitant effects for enabling RTC for social robotics. Additionally, we present Pavilion, a novel and open-source algorithm for managing the workers’ queue so that a required number of workers are engaged or waiting. Based on our findings, we discuss salient parameters that such crowd-powered systems must adhere to, so as to enhance their performance in response latency and dialogue quality.@en