Automatic Psychological Text Analysis using Support Vector Machine Classification

Abstract

In recent years, there has been an increasing number of patients with mental disorders. A conversational agent is being developed to ensure an easier diagnosis based on the chat between a patient and the agent. The objective of this research is to assess how well Support Vector Machine (SVM) classifies text into its corresponding schema, which are the mental states of the patient. In total, three different classifications have been attempted, Binary, Ordinal, and Per-Questionnaire. The experimental result indicated that SVM is possible to classify 2 out of 7 schema modes, but in general, the performance of SVM was not outperforming with a low f1-score. At the end of the research, SVM was compared to Recurrent Neural Network (RNN) and k-Nearest-Neighbour (kNN) and it turned out that RNN gives the best performance. One of the limitations affecting the result is the quality of the data set. With more correlated labels and a greater size of the data set, improved results can be expected.