Quality process with teeth: experience in Brussels with service quality certification

Conference paper (2006)

Authors

JC Liekendael External organisation
PG Furth External organisation
T.H.J. Muller Transport and Planning - CEG
Research Group
Transport and Planning (CEG) (TU Delft)
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Published Date

2006

Language

Undefined/Unknown

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Faculty

Civil Engineering & Geosciences

Department

Transport and Planning

Research Group

Transport and Planning