Introduction and Overall Framework

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Abstract

Chapter 1 explains the background and purpose of the book and gives an overview of the structure with three different parts. The current book is a follow up to a book on the same topic published in 2012 by the same research group. It aims to integrate the two related disciplines Facilities Management (FM) and Corporate Real Estate Management (CREM) and to discuss how to manage and measure added value in FM and CREM practice. The most important conceptual frameworks from earlier research are briefly summarised and analysed. Chapter 1 finishes by the presentation of a generalised “Value Adding Management Model”, which condenses a common underlying causeeffect model in the earlier frameworks and follows the triplet of input-throughput-output. This new
model provides the overall framework for the book, which is explained further in the following chapters in part I.

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