Visualising Design exclusion

Clarkson, P.J.; Dong, H; Keates, Simeon

Visualising Design exclusion

Conference paper (2003)

Authors

P.J. Clarkson University of Cambridge

H Dong

Simeon Keates

Affiliation

External organisation

Databases Engineering diagrams Product data handling

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Published Date

2003

Language

English

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Affiliation

External organisation

Abstract

'Design exclusion' arises when a product cannot be used effectively because of choices made during the design process. Understanding the causes of such design exclusion is essential if better products, which accommodate the widest range of user capabilities, are to be designed. This paper investigates the prevalence of multiple minor impairments among older users who are most vulnerable to design exclusion. Effective ways of representing these impairments are also discussed, with the aim of helping designers better understand user capabilities, and thus reduce design exclusion.