Defining multi-tenancy

A systematic mapping study on the academic and the industrial perspective

Journal article (2015)

Authors

Jaap Kabbedijk Universiteit Utrecht
C. Bezemer Data-Intensive Systems - EEMCS
Slinger Jansen Universiteit Utrecht
A.E. Zaidman Software Engineering - EEMCS
Department
Software Technology
Copyright: © 2015 Jaap Kabbedijk, C. Bezemer, Slinger Jansen, A.E. Zaidman
DOI: https://doi.org/10.1016/j.jss.2014.10.034
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Published Date

01-01-2015

Language

English

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Department

Software Technology

Abstract

Software as a service is frequently offered in a multi-tenant style, where customers of the application and their end-users share resources such as software and hardware among all users, without necessarily sharing data. It is surprising that, with such a popular paradigm, little agreement exists with regard to the definition, domain, and challenges of multi-tenancy. This absence is detrimental to the research community and the industry, as it hampers progress in the domain of multi-tenancy and enables organizations and academics to wield their own definitions to further their commercial or research agendas. In this article, a systematic mapping study on multi-tenancy is described in which 761 academic papers and 371 industrial blogs are analysed. Both the industrial and academic perspective are assessed, in order to get a complete overview. The definition and topic maps provide a comprehensive overview of the domain, while the research agenda, listing four important research topics, provides a roadmap for future research efforts.

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