The problem with using patient complaints for improvement

De Vos, Marit S.; Hamming, J. F.; Marang-van de Mheen, P.J.

The problem with using patient complaints for improvement

Journal article (2018)

Authors

Marit S. De Vos Leiden University Medical Center

J. F. Hamming Leiden University Medical Center

P.J. Marang-van de Mheen Leiden University Medical Center

Affiliation

External organisation

Quality improvement Patient-centred care Patient satisfaction

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Published Date

2018

Language

English

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Affiliation

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