How to Improve Human-Robot Interaction with Conversational Fillers

Wigdor, Noel; de Greeff, J.; Looije, R.; Neerincx, MA

How to Improve Human-Robot Interaction with Conversational Fillers

Conference paper (2016)

Authors

Noel Wigdor TNO

J. de Greeff Interactive Intelligence

R. Looije TNO

MA Neerincx TNO

Research Group

Interactive Intelligence

Robots Games Heart rate variability Delays Natural languages Human-robot interaction

To reference this document use:

http://resolver.tudelft.nl/uuid:42bc5b47-8587-4e55-bbee-96d94da9d410

More Info

expand_more

Published Date

2016

Language

English

Reuse Rights

Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.

Research Group

Interactive Intelligence

Abstract

Conversation Fillers (CFs), such as ‘um’, ‘hmm’, and ‘ah’, may help to improve the human-robot interaction by smoothening the robot’s responses. This paper presents the design and test of such CFs – alongside iconic pensive or acknowledging gestures – for Wizard of Oz (WoZ) controlled open-ended dialogues in child-robot interactions. A controlled experiment with 26 children showed that these CFs can improve the perceived speediness, aliveness, humanness, and likability of the robot, without decreasing perceptions of intelligence,
trustworthiness, or autonomy.

No files available

Metadata only record. There are no files for this conference paper.