Energy transition policies can be translated into narratives about how energy systems should change (e.g., towards a centralised or decentralised system). These narratives tend to reflect expectations, priorities, and perceptions on feasibility and the social acceptability of different policy options, as well as long-term goals and trade-offs, all of which influence policy criteria. Taking as its case study Portugal and the implementation of European directives there, this study aims to characterise energy transition narratives (e.g. a swift transformation to renewables) and interrelated policy criteria (e.g., participation of local communities), focusing on expectations for a socially engaging and democratic energy transition. The analysis builds on the results of a Delphi survey with 10 expert stakeholders, a citizens’ survey (n=500), and a workshop with 19 participants. It identifies the most relevant criteria to stakeholders, as well as the importance of different underlying expectations, meanings, and attitudes shaping narratives about energy system futures. The findings indicate that criteria interrelated to narratives which highlight a promise of democratic energy governance may be less important for energy transition policies, and therefore undermine energy democracy goals. The conclusion highlights suggestions for policy and future research more likely to foster sociopolitical acceptance.