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B Lal
Academic Work (1)
Journal article (1)
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Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
Journal article (2010) -
YK Dwivedi (author)
,
A Papazafeiropoulou (author)
,
Willem Paul Brinkman (author)
,
W.P. Brinkman (author)
,
B Lal (author)
