Energy consumption to cool an indoor environment is a substantial part of total energy end-use, particularly in a tropical climate with high energy demand for cooling. To improve energy efficiency, cooling systems can be optimized using a variety of neutral indoor temperatures to maintain a balance between an occupant’s thermal comfort and cooling energy demand. This explanatory study investigated the thermal quality and cooling energy demand of a Platinum-certified office building in the tropical climate of Malaysia. The investigation aimed to suggest a balance between occupant thermal comfort and cooling energy demand. The thermal investigation includes an objective field measurement that implements environmental equipment to monitor thermal quality and a subjective occupant’s thermal feedback using a questionnaire survey. To calculate cooling energy demand, the total equivalent temperature difference method (TETD) is applied. The results suggested an occupant’s cooling sensation of around 24 °C, with no significant difference concerning age and gender. Cooling load calculation indicated a 36% energy reduction by increasing air temperature to 26 °C, for occupants to feel thermally comfortable in a tropical climate. These findings contribute to improving sustainable energy policies, sustainable construction, and thermal comfort improvement for a tropical climate.@en

The quality of the indoor environment has become a vital component for buildings due to the time spent indoors. To this extent, the performance of the indoor environment is considered as part of the greenery criteria by green rating schemes such as the Green Building Index in Malaysia. This study aims to investigate and assess the quality of the indoor environment of Platinum-certified office buildings in a tropical climate. This research applied a case study approach over two Platinum-certified office buildings. Post-occupancy evaluation is employed integrating full-scale measurement with an occupants’ survey. The measurement was carried out from May to August, and 112 questionnaires were retrieved to evaluate occupants’ satisfaction with aspects of the indoor environment. Thermal comfort, indoor air quality, acoustic, lighting, furniture, and cleanliness are considered as the main study variables. The findings of full-scale measurement indicated high relative humidity, and low air velocity and illuminance. While occupants reported overall indoor environment quality (IEQ) comfort, a significant correlation of variables was observed. The main sources of dissatisfaction were identified as overcooling around 24 °C, high relative humidity (RH), around 70% RH, glare, and background noise around 51.9 dB. Statistically, a significant difference between occupants’ responses to IEQ of two cases was identified, although both buildings are labelled with a Platinum certificate.@en