Buildings in the EU consume around 40 % of energy and are responsible for 36 % of greenhouse gas emissions. This necessitates building energy renovations as a coping strategy for energy reduction. Residential buildings consume about 27 % of the energy use in Europe. Multifamily residential buildings, known as condominiums, feature individually owned apartments and are managed by Homeowners’ Associations (HOAs). HOAs constitute a considerable percentage of the owners of the residential sector in Europe. However, the deep energy renovation rate is still low due to the complex process and the barriers faced by HOAs. There is a lack of understanding of the main barriers to undertaking deep energy renovation projects by HOAs and their potential solutions. Therefore, this paper investigates barriers, incentives, and possible solutions that motivate HOAs to undertake deep energy renovation projects. This study employs a combination of qualitative methods, including archival research, the gathering of information through observations at meetings organized by the EU, four interviews, and a workshop with eleven experts. This exploration was conducted from the perspective of three actors: home renovation providers, public authorities, and policymakers in the Netherlands and Flanders. The barriers are grouped under four categories, namely: financial, legal, social, and technical. The findings indicate that communication, cost, and legal structure are the most significant barriers. The incentives play a vital role only in the early phases of the renovation. The findings can inform policymakers, energy practitioners, and researchers in developing targeted strategies for successfully implementing deep renovation projects for HOAs.@en

Across the European Union (EU), approximately 46% of the population resides in apartment buildings. A majority of these buildings are in need of energy renovation and are managed by Homeowner associations (HOAs). HOAs face distinct challenges in renovating their buildings. Integrated home renovation services (IHRS) have emerged as a potential solution to accelerate highly energy-efficient renovations for HOAs. The question arises: How do current integrated home renovation service providers facilitate energy renovations for homeowner associations, overcoming the prevailing barriers to uptake? This paper explores the current state of IHRS providers operating in four European regions with a focus on the Netherlands and Flanders. The study offers insights into the dynamics of their business models, strategies, and ways forward. The methods employed involve a combination of qualitative approaches. Fourteen business models of IHRS providers in the Netherlands, Belgium, France, and Austria were analysed, to define their strategies within the regional context. The results reveal that while public entities prioritize broad societal challenges, private models focus on operational efficiency and financial sustainability. Public-private partnerships offer a hybrid approach, blending strengths but requiring precise governance to align diverse interests and achieve comprehensive, sustainable outcomes. The findings can inform policymakers, practitioners, and researchers in developing effective and targeted IHRS initiatives in the EU.@en

The need for energy efficient buildings has become increasingly important in climate change mitigation. Almost 75% of the building stock in Europe is energy inefficient. Residential buildings are responsible for 27% of the total energy consumption in Europe. Integrated home renovation services (IHRS) have emerged as a potential solution to accelerate highly energy-efficient renovations for homeowners’ associations (HOAs). The question arises: How can the business models of current IHRS accelerate highly energy-efficient renovations by HOAs? This report explores the current state of IHRS in Europe with a focus on the viewpoint of the Netherlands and Flanders. The methods used are desk research, questionnaires and interviews. Five business models (BMs) of CondoReno project partners were analyzed, to support their development strategies within the regional context. This report compares IHRS BMs and brings knowledge about the operation of IHRS. The results show that the BMs of the project partners share some similarities and differ in other aspects. Regarding the similarities, all five providers share the value of offering customized energy renovation packages, also in terms of customer segments, by addressing the specific needs of HOAs. They slightly differ regarding the channels used, customer relationships, key resources, key activities and key partners. They differ in revenue/value streams and cost structure, owing to context-specific aspects of the type of organization. As such, this study informs stakeholders about the development of effective and targeted IHRS initiatives in the EU.@en

The need for energy efficient buildings has become increasingly important in the context of climate change mitigation. Across the European Union (EU), 41,2% of the population resides in multiple ownership apartment buildings with figures rising in some countries as high as 65%. A majority of these buildings are in need of energy renovation. Integrated home renovation services (IHRS) have emerged as a potential solution to accelerate highly energy-efficient renovations for Home-Owner Associations (HOAs). The question arises: How do the business models of current integrated home renovation services address highly energy-efficient renovations by HOAs? This paper explores the current state of IHRS from the viewpoint of the Low Countries and France. The methods used are desk research and interviews. Four business models of service providers in the Netherlands, Flanders, and France were analyzed, to define their strategies within the regional context. The analysis categorizes and compares IHRS business model (BM) typologies to increase knowledge about IHRS functioning and capacity to bring innovation to home renovation processes. The results show that the BMs of these providers share some similarities and differ in other aspects. Regarding the similarities, all four providers share the value of offering customized energy renovation packages, also in terms of customer segments, by addressing the specific needs of HOAs. They slightly differ in terms of the channels used, customer relationships, key resources, key activities and key partners. They differ in revenue streams and cost structure, owing to context-specific aspects of the type of organization. The outcome of this study can help inform the development of effective and targeted IHRS initiatives in the EU.@en

De VvE-versnellingsagenda wil de verduurzaming van Verenigingen van Eigenaars (VvE’s) stimuleren door besluitvorming aan te passen, het renovatietraject te vereenvoudigen en financiële ondersteuning te bieden aan VvE’s. Het LIFE-project CondoReno omarmt deze visie en streeft bovendien naar meer renovaties en betere energieprestaties. CondoReno ondersteunt verschillende stakeholders voor de ontwikkeling van geïntegreerde woningrenovatiediensten (GWRD) voor VvE’s. Het realiseren van een betere samenwerking tussen de publieke sector en de vraag- en aanbodzijde vormt een belangrijke sleutel voor dit project. Met het voorliggend rapport ondersteunt CondoReno alvast de identificatie en classificatie van lokale en nationale stakeholders die een belang kunnen hebben bij de ontwikkeling van GWRD voor VvE’s in Nederland. Deze stakeholders hebben ook een belang bij het gebruik van toekomstige deliverables en tools, zoals archetypes van mogelijke bedrijfsmodellen, instrumenten voor dienstverleners, beleidsaanbevelingen en eisen voor fondsen, de realisatie van demonstratieprojecten en matchmaking tussen vraag en aanbod. De CondoReno-partners hebben het stakeholdersveld verkend d.m.v. bilaterale gesprekken en workshops. GWRD zijn momenteel vooral vertrouwd met het bedienen van individuele bewoners en kleine VvE’s. Voor de doorontwikkeling van GWRD voor VvE’s is een gevorderde samenwerking nodig tussen diverse stakeholders. Gemeenten spelen een belangrijke rol voor het faciliteren of aanbieden van aangepaste geïntegreerde diensten. Er is ook nood aan sociale deskundigen en procesbegeleiders die vertrouwd zijn met de VvE-besluitvormingsprocessen. Een woonlasten-optimale propositie vergt ook samenwerking met juridische en financiële adviseurs. Bovendien vergt het bereiken van gebouwprestatiegaranties ook de samenwerking met gespecialiseerde energiedeskundigen, master planners en kwaliteitsbewakers. Dit rapport geeft tevens een overzicht van de stakeholders die reeds hebben verklaard te willen werken aan de ontwikkeling van GWRD voor VvE’s in Nederland. Deze stakeholders werden gevraagd om deel te nemen aan een nationale CondoReno-adviesraad die adviseert over de nodige ontwikkeling van competenties voor - en samenwerking tussen – stakeholders. Gezamenlijk streven deze stakeholders naar het creëren van interesse, middelen en ontzorging voor VvE’s zodat alle VvE’s gebruik kunnen maken van geïntegreerde woningrenovatiediensten.@en