Ordering things online is increasing in popularity. This causes logistical problems in the urban space, such as congestion, emissions and other irritations. As autonomous vehicle technology is becoming mature, a new opportunity arises: autonomous parcel delivery. During this graduation assignment with Ford, an autonomous urban delivery system was conceptualized for European cities, integrating technological-, user- and business aspects. After performing thorough analysis and user research, a set of conceptual vehicles and other elements was developed, prototyped and tested with users.