Nowadays, off-the-shelf social robots are used more frequently by the HRI community to research social interactions with different types of users across a range of domains such as education, retail, health care, public places and other domains. Everyone doing HRI research with end-users is invited to submit a case study to our workshop. We are particularly interested in case studies where things did not go as planned. Case studies describing research in the lab or in the wild are both welcome. Examples of unplanned experiences could include, but are not limited to, unexpected responses from the user, issues with the experimental setup or simply having challenges with transferring theory to the real world. In this workshop, we focus on off-the-shelf robots. In order to generalize and compare differences across multiple HRI domains and create common solutions, we will provide a template for your case study. We are interested in learning how such unexpected HRI results can be reported. In the workshop, we will discuss and study how failures are reported and be inspired to create a list of good ways to report failures, which can hopefully be inspiring for the HRI community.

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Today, off-the-shelf social robots are used increasingly in the HRI community to research social interactions with different target user groups across a range of domains (e.g. healthcare, education, retail and other public spaces). We invite everyone doing HRI studies with end users, in the lab or in the wild, to collect past experiences of methods and practices that had issues or did not turn out as expected. This could include but is not limited to experimental setup, unplanned interactions, or simply the difficulty in transferring theory to the real world. In order to be able to generalize and compare differences across multiple HRI domains and create common solutions, we are focusing in this workshop on experiences with often used off-the-shelf social robots. We are interested in identifying the underlying causes of the unexpected HRI results, e.g. the contextual, task, and user related factors that influence interaction with a robot platform. We will furthermore discuss and document (ad hoc) solutions and/or lessons learned such that they can be shared with the HRI community. As well as sharing specific case studies documenting real world HRI experiences, we further hope to inspire the continued sharing of open and insightful reflections within the HRI community.@en