One of the most enriching relationships of human beings is the relationship between owner and companion-animal, including more specifically the relationship between owner and cat. Cats are the third-most important source for social support and security for human-beings. Cats are relatively easy to take care of and make people feel needed. Owners often see them as a friend, child or partner in the relationship.
Cats have similar emotions as humans, which lays a foundation for the relationship; they express emotions, however, quite differently. Therefore, owner and cat don’t always understand each other, which often results in confusion, frustration, annoyance and uncertainty in the owner.
The relationship between owner and cat is an emotional one, full with positive and negative interactions. Too many negative interactions could, in fact, eventually lead to an abrupt termination of the relationship.
This project is about the development of the owner-cat relationship and what leads up to the unexpected termination of it: when an owner decides to give up the relationship and surrender the cat to the shelter.
The decision to owner-surrender is often grounded in several reasons of the owner. What are some of the reasons that owners decide to surrender their cat? What problems may arise in the relationship? How does the relationship work? And what emotions play a role in the relationship?
To answer these questions, this project maps the emotional of journey of owners with their cats and explores the interactions and behavior of owner and cat during this journey. With these findings as a guide, a design is created, Telltail, which is a product meant to help new owners understand their cat’s behavior and personality to increase the bond between owner and cat.