Exploring the relation between awareness, trust and innovation

A simulation gaming study

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Abstract

The complexity of the worldwide transportation of goods leads to a high demand of innovation in the field. Yet, there are certain barriers against innovation in this highly competitive market. One of these barriers is the lack of trust, both with regard to a new technology as well as in relation to other parties. A second important hurdle that has to be overcome is the lack of situational awareness, or understanding of the actors within the transportation system about the interdependencies within the transportation system. In our work, we propose gaming as a method to increase the situational awareness of actors, as well as to explain the role of trust in innovation processes in the domain. Main aspects of the field and its challenges are already translated into game elements.