From acceptance to continuance

Abstract

In the context of increasing focus on social sustainability, neighborhood rehabilitation has emerged as a crucial component of global urban renewal initiatives. Distinct from most renewal paradigms that are usually one-offs, neighborhood rehabilitation is a long-term endeavor that requires ongoing resident participation to effectively address diverse needs, investment shortages, and governance challenges. Extant research predominantly focuses on residents' initial engagement, leaving the dynamics of continued participation and its influencing factors largely unexamined. Employing the Expectation-Confirmation Model (ECM), this study explores how residents' initial participation experiences influence their intentions to continue participation. Analyzing questionnaire responses from 367 experienced residents in Wuhan, China, the study finds that a mere 38.2 % of residents exhibit re-engage intention. Path analysis shows that initial participation experience influences residents' re-engage intention indirectly through participation satisfaction and perceived usefulness. Residents' re-engage intention is most influenced by level of influence residents hold in decision-making, followed by type of activities they engage in, and stage of their initial involvement. As an exploratory study into the realm of continued participation, this research uncovers several potential pathways and policy recommendations, aiming to ease residents' transition from initial acceptance to sustained engagement in future neighborhood development efforts.