User Acceptance of Technology

Statistical Analysis of Training’s Impact on Local Government Employees’ Perceived Usefulness and Perceived Ease-of-Use

Journal article (2020)

Authors

E. Falco Università di Trento
Constantinos Stylianou Interfusion Services
R.J. Kleinhans Urban Studies - Architecture and the Built Environment
Sara Basso-Moro Universiteit Leiden
Haris Neophytou Interfusion Services
Research Group
Urban Studies (Architecture and the Built Environment) (TU Delft)
Copyright: © 2020 E. Falco, Constantinos Stylianou, Gilberto Martinez, R.J. Kleinhans, Sara Basso-Moro, Haris Neophytou
DOI: https://doi.org/10.4018/IJEGR.2020070105
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Published Date

2020

Language

English

Reuse Rights

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Faculty

Architecture and the Built Environment

Department

Urbanism

Research Group

Urban Studies

Abstract

This article investigates how training public officials from two municipalities in Spain and Cyprus with new technologies affects three dependent variables: level of understanding of the technological innovation being introduced, its perceived usefulness, and its perceived ease-of-use. The tests to determine the impact of training were carried out by means of a self-constructed questionnaire within a repeated measure experimental design. The results demonstrate that the three variables are indeed positively affected by the training sessions to users from both municipalities. Consequently, training plays a vital role in encouraging government employees and administrators to accept, adopt and utilize e-government technologies.

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