Relating planner task performance for container terminal operations to multi-tasking skills and personality type

Journal article (2017)

Authors

S. Kurapati Policy Analysis - TPM
H.K. Lukosch Policy Analysis - TPM
Stephanie Eckerd University of Maryland, University of Tennessee
A. Verbraeck Policy Analysis - TPM , University of Maryland
Thomas Corsi University of Maryland
Research Group
Policy Analysis (TPM) (TU Delft)
Copyright: © 2017 S. Kurapati, H.K. Lukosch, Stephanie Eckerd, A. Verbraeck, Thomas Corsi
DOI: https://doi.org/10.1016/j.trf.2017.09.002
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Published Date

2017

Language

English

Reuse Rights

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Faculty

Technology, Policy and Management

Department

Multi Actor Systems

Research Group

Policy Analysis

Abstract

Planning the operations within a container terminal is a complex task. It requires planners to demonstrate adaptive behavior while handling stressful, complex, and unexpected situations in today's dynamic and technology dependent workplace. This paper aims at investigating the role of multi-tasking ability, moderated by an individual's personality type, in predicting planner task performance using simulation gaming methods. Hierarchical regression analysis results demonstrate that the direct effect of multi-tasking ability on performance is positive and significant. With one exception, the personality traits do not significantly intensify or lessen the impact of multi-tasking in predicting task performance. The personality trait, openness to experience, significantly lessens the impact of multi-tasking ability on performance. Our results suggest that container terminal operators may benefit by considering the above-mentioned results while allocating planning tasks to their employees and new recruits. The instruments used in this research could also be used for evaluating and training candidate planners.

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