A framework for analytical inclusive design evaluation

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Abstract

The inclusive design approach attempts to accommodate people with reduced functional capability as much as possible in the design of consumer products. This paper presents a generic analytical framework for the evaluation of product usability and accessibility with the aim of minimising the potential number of people excluded. This is achieved through the consideration of sensory, cognitive and motor demands placed on user populations by the design of product features. The framework is envisioned to support prediction of proportions of the user population who may be excluded or experience difficulty with a given design. The feasibility of the framework is demonstrated via a case study using a simple toaster. Though current data is lacking for making these predictions, further research is planned that will address data collection to support the analytical evaluation framework.