Governance, COVID responses, and lessons on decision-making in uncertainty

Book chapter (2022)

Authors

W.W. Veeneman Organisation & Governance - TPM
Research Group
Organisation & Governance (TPM) (TU Delft)
Copyright: © 2022 Wijnand Veeneman
DOI: https://doi.org/10.1016/B978-0-323-99770-6.00019-3
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Published Date

2022

Language

English

Reuse Rights

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Faculty

Technology, Policy and Management

Department

Multi Actor Systems

Research Group

Organisation & Governance

Abstract

This chapter introduces governance as the ruleset that stakeholders work with when making decisions, in this on how to deal with COVID crisis in public transport. This chapter looks at several countries and the way in which their decisions, shared between authorities (health and transport) and operators, have shaped the effects on ridership. In a brief case study on Amsterdam, the interplay between various governmental layers and the operator is explained and is shown how existing governance shaped the decisions on the COVID response. This chapter ends with the observation on how COVID responses were shaped by the existing governance and that COVID in turn possibly is having the effect of a rethink on the existing governance.

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