Cognitive scales and mental models for inclusive design

Persad, U.; Langdon, Patrick; Brown, David; Clarkson, John

Cognitive scales and mental models for inclusive design

Conference paper (2007)

Authors

U. Persad University of Cambridge

Patrick Langdon University of Cambridge

David Brown Worcester Polytechnic Institute

John Clarkson University of Cambridge

Affiliation

External organisation

Inclusive design Product evaluation Working memory Cognitive assessment

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Published Date

2007

Language

English

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Abstract

In keeping with a user capability and product demand approach to product assessment, this paper examines the cognitive demands placed on users when interacting with consumer products. The eventual aim is to develop a set of cognitive capability scales that could be used in the analytical evaluation of product interfaces. We explore the dimensions of cognitive capability relevant to product interaction and describe how these may be used to evaluate a given design. Planned work addresses quantitative measurement of cognitive capabilities and predictive validation of capability scales.