Evaluating Platforms for Community Sensemaking: Using the Case of the Kenyan Elections

Conference paper (2018)

Authors

V. Nespeca System Engineering - TPM
Kenny Meesters Policy Analysis - TPM
M. Comes System Engineering - TPM
Research Group
System Engineering (TPM) (TU Delft)
Copyright: © 2018 V. Nespeca, Kenny Meesters, M. Comes
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Published Date

2018

Language

English

Reuse Rights

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Faculty

Technology, Policy and Management

Department

Multi Actor Systems

Research Group

System Engineering

Abstract

The profusion of information technology has created new possibilities for local communities to self-organize and respond to disruptive events. Along with the opportunities, there is also a series of challenges that need to be addressed in order to improve societal resilience. One of these challenges is to make sense of the continuous stream of information to create a coherent understanding and improve coordination. The research presented in this paper focuses on the socio-technical requirements of IT platforms that support sensemaking and coordination. Using a comprehensive evaluation exercise based on real data from the 2017 Kenyan elections, we examine the development, workflows and use of this shared situational awareness in a group decision making process. In this manner, we identify requirements for resilience platforms and identify further research directions.

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