Developing and evaluating a design method for positive artificial intelligence

Abstract

In an era where artificial intelligence (AI) permeates every facet of our lives, the imperative to steer AI development toward enhancing human wellbeing has never been more critical. However, the development of such positive AI poses substantial challenges due to the current lack of mature methods for addressing the complexities that designing AI for wellbeing poses. This article presents and evaluates the positive AI design method aimed at addressing this gap. The method provides a human-centered process for translating wellbeing aspirations into concrete interventions. First, we explain the method’s key steps: (1) contextualizing, (2) operationalizing, (3) designing, and (4) implementing supported by (5) continuous measurement for iterative feedback cycles. We then present a multi-case study where novice designers applied the method, revealing strengths and weaknesses related to efficacy and usability. Next, an expert evaluation study assessed the quality of the case studies’ outcomes, rating them moderately high for feasibility, desirability, and plausibility of achieving intended wellbeing benefits. Together, these studies provide preliminary validation of the method’s ability to improve AI design, while identifying opportunities for enhancement. Building on these insights, we propose adaptations for future iterations of the method, such as the inclusion of wellbeing-related heuristics, suggesting promising avenues for future work. This human-centered approach shows promise for realizing a vision of “AI for wellbeing” that does not just avoid harm, but actively promotes human flourishing.