Airports are trying to increase their airside efficiency by implementing the concept of Airport Collaborative Decision Making (A-CDM). At the heart of A-CDM lies the Target Off-Block Time (TOBT). The TOBT is the time at which the aircraft is estimated to be ready, with all doors
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Airports are trying to increase their airside efficiency by implementing the concept of Airport Collaborative Decision Making (A-CDM). At the heart of A-CDM lies the Target Off-Block Time (TOBT). The TOBT is the time at which the aircraft is estimated to be ready, with all doors closed and boarding bridges removed. The
TOBT is used by other airport stakeholders to plan their activities. The TOBT is updated by the turnaround coordinator based on the information he has on the progress of the turnaround processes such as catering, cleaning, fuelling and boarding of passengers. However, a large part of these TOBT updates take place within the last 10 minutes of the turnaround. These last minute changes can cause disruptions to the schedules of many stakeholders at the airport, which makes it less efficient. The goal of this research is to get a better understanding of how turnaround coordinators manage the TOBT and explore how the information position of turnaround coordinators managing the TOBT can be improved.
