This thesis, titled "Designing for the Wellbeing of Healthcare Professionals: Using AI to Reduce the Administrative Load of Healthcare Professionals & Improve Their Job Satisfaction," explores the critical issue of healthcare professional wellbeing. It delves into the factors affecting their job satisfaction and the potential of artificial intelligence (AI) to alleviate administrative burdens. This research is part of a Master's graduation project in Strategic Product Design, specializing in Medisign, at the Faculty of Industrial Design Engineering, TU Delft.

Key Findings
The study identifies three major domains impacting the wellbeing of healthcare professionals: efficiency of practice, culture of wellness, and personal resilience. Efficiency of practice is influenced by workplace systems and processes, such as electronic medical records. Culture of wellness encompasses the values, attitudes, and behaviors within an organization that promote self-care and growth. Personal resilience refers to the skills, behaviors, and attitudes contributing to an individual's physical, emotional, and social wellbeing.

The research employs a desk research methodology, followed by semi-structured interviews with healthcare professionals, to explore these domains further. The findings highlight the importance of job demands and resources, including social support, skill utilization, autonomy, and job security, in influencing healthcare professionals' wellbeing.

Conclusions
Wellbeing in healthcare professionals is a complex interplay of job demands and resources, with significant implications for patient care quality and healthcare system vitality. The study underscores the need for a supportive work environment that fosters professional fulfillment and engagement. It also points to the potential of AI in reducing administrative burdens, thereby improving job satisfaction among healthcare professionals.

Recommendations
The thesis recommends focusing on enhancing the efficiency of practice, fostering a culture of wellness, and supporting personal resilience among healthcare professionals. It suggests that strategic product design, particularly through the implementation of AI, can play a crucial role in achieving these objectives.

Impact & future work
This thesis aims to make a valuable contribution to the healthcare sector by identifying ways to improve the industry from within. It hopes to inspire designers, policymakers, and healthcare professionals to prioritize the wellbeing of healthcare workers, recognizing their essential role in delivering high-quality patient care.